Secure Your Crypto. Protect Your Future.

Aegis Wallet provides significantly higher security than online or exchange wallets through complete offline protection. Your private keys are generated and stored inside an EAL6+ certified secure element chip and never leave the device. This air-gapped architecture makes it completely immune to online hackers, phishing attacks, and malware. Exchange wallets are vulnerable because they store your keys on internet-connected servers — single points of failure that have been compromised repeatedly throughout crypto history. With Aegis, even if your computer is infected with malware, your crypto remains safe because all transaction signing happens offline on the device. The tamper-resistant hardware includes physical countermeasures and a self-destruct mechanism that protects your keys from sophisticated attacks. Statistics show that hardware wallets have never been successfully hacked remotely, while exchanges lose billions in user funds annually.

If you lose your Aegis Wallet device, your crypto is not lost — it can be fully recovered using your seed phrase backup. During initial setup, the device generates a 12 or 24-word recovery phrase that serves as a master backup of all your private keys. As long as you've securely stored this seed phrase (we recommend writing it on the included steel recovery cards and keeping them in a safe place), you can restore your entire wallet on a new Aegis device or any other BIP39-compatible wallet. This is actually a security feature: no one can remotely access your device or extract your keys, so losing the physical device doesn't compromise your funds. However, this also means you must protect your seed phrase carefully — anyone with access to it can restore your wallet. Never store your seed phrase digitally, never share it with anyone, and consider using our metal backup plates for fire and water resistance. We also recommend testing your recovery process with a small amount first to ensure you've backed up correctly.

Aegis Wallet supports over 1,000 digital assets across multiple blockchain networks. Major cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), Polkadot (DOT), Avalanche (AVAX), Polygon (MATIC), XRP, Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Monero (XMR), Tezos (XTZ), Algorand (ALGO), Cosmos (ATOM), and many more. We also support thousands of tokens including all ERC-20 tokens on Ethereum, BEP-20 tokens on Binance Smart Chain, SPL tokens on Solana, and tokens on other major networks. Our multi-chain architecture uses industry-standard derivation paths (BIP32/BIP39/BIP44) ensuring compatibility with other wallets. We regularly add support for new blockchains through firmware updates — you can request new asset support through our community forum. The device also supports NFTs across multiple chains. For a complete and up-to-date list of supported assets, visit our website's compatibility page where you can search by coin name or ticker symbol.

Yes, Aegis Wallet works with mobile devices and doesn't require a computer. You can connect via USB-C to Android phones or iPhones (with appropriate adapter), or use the optional Bluetooth 5.0 connectivity for wireless operation with mobile devices. Our companion app is available for iOS (14+) and Android (9+), as well as desktop platforms (Windows 10+, macOS 11+, Linux). The Bluetooth connection maintains security through encrypted channels — all sensitive operations still happen offline on the device, and the wireless connection only transmits encrypted, non-sensitive data. Many users prefer the mobile experience for checking balances and managing their portfolio on the go, while using the desktop app for larger transactions. The device's built-in battery provides up to one month of standby time, so you don't need to keep it constantly connected. Whether you're using USB-C or Bluetooth, mobile or desktop, the security model remains the same: your private keys never leave the secure element chip.

Aegis Wallet offers several key advantages: First, our EAL6+ secure element provides military-grade protection — the highest certification level available. Second, our build quality features CNC-machined aluminum construction rather than plastic, giving you a premium device that's built to last. Third, we offer better value: at $149 for the standard package, you get comparable or superior security to devices costing $200+. Fourth, our customer support is consistently rated higher, with average response times under 10 minutes. Fifth, we support more cryptocurrencies out of the box (1,000+ assets) with regular updates adding new chains. Finally, our commitment to privacy means we never collect user data or require account registration. That said, both Ledger and Trezor are reputable companies with proven track records. The choice often comes down to priorities: if you value premium build quality and better price-to-value ratio, Aegis is the clear choice.

Your crypto remains completely safe even if Aegis as a company ceases to exist. This is because we use industry-standard BIP39 seed phrases that are compatible with hundreds of other wallets. Your recovery phrase can be used to restore your funds on any BIP39-compatible wallet, including software wallets, other hardware wallets, or even manual key derivation tools. The device itself continues to work independently — it doesn't require any connection to our servers or ongoing company support to function. All cryptographic operations happen locally on the device. Additionally, the community could continue development and support even without the company. This is fundamentally different from custodial services or proprietary hardware where company failure means loss of access. Your seed phrase is your ultimate backup and guarantee of access to your funds, regardless of what happens to any company or device. This is the power of self-custody and open standards.

We offer free worldwide shipping on all orders. Delivery times vary by region: United States and Canada typically receive orders within 3-5 business days via expedited shipping. European Union countries receive orders within 5-7 business days. United Kingdom orders arrive within 4-6 business days. Australia and New Zealand orders take 7-10 business days. Asia-Pacific region orders typically arrive within 6-9 business days. Other international destinations may take 10-15 business days. All orders include tracking information sent to your email within 24 hours of shipment. We ship from multiple distribution centers to ensure fast delivery. Orders are processed within 1 business day (Monday-Friday, excluding holidays). Express shipping options are available at checkout for faster delivery. Your device is packaged discreetly with no external branding for security and privacy. If you need your order by a specific date, please contact our support team and we'll do our best to accommodate your timeline.

Every Aegis Wallet includes a comprehensive 2-year warranty covering all manufacturing defects and hardware failures. This includes: screen malfunctions, button failures, USB-C port issues, battery degradation, secure element chip failures, and any other hardware defects. The warranty also covers firmware issues and software bugs. If your device fails within the warranty period, we'll replace it free of charge with expedited shipping. The warranty does not cover: physical damage from drops or impacts, water damage beyond the IP65 rating, damage from unauthorized modifications, loss or theft of the device, or damage from misuse. To make a warranty claim, simply contact our support team with your order number and description of the issue. We typically process warranty claims within 24-48 hours. In most cases, we'll ship a replacement device immediately and provide a prepaid return label for the defective unit. Your crypto remains safe during the warranty process since you can restore your wallet on the replacement device using your seed phrase. Extended warranty options are available for purchase, adding an additional year of coverage.

No. Aegis Wallet is designed with privacy as a core principle. We do not collect, store, or track any personal data related to your wallet usage. No registration or account creation is required to use the device. We never collect your private keys, seed phrases, passwords, or any information about your crypto holdings. We don't track your transactions, wallet addresses, or balances. The device operates completely independently without any connection to our servers for normal operation. We don't implement any telemetry, analytics, or tracking in our firmware or companion apps. The only data we collect is basic order information (name, shipping address, email) necessary to fulfill your purchase, and this information is never linked to your device or wallet usage. We don't sell, share, or monetize any customer data. Our privacy policy is transparent and available for review. This privacy-first approach means you have complete financial sovereignty — your crypto activity is your business alone. Unlike many competitors who collect extensive user data, we believe your privacy is non-negotiable.